Support center
Here to help you 24/7
Top questions
Why can't I join or claim rewards from a campaign?
Updated on Sep 27, 20259,724
How do I find my deposit address and tag/memo/comment?
Updated on Sep 8, 202558,937
Why hasn't my withdrawal arrived in the account?
Updated on Sep 8, 202518,822
How do I create passkeys? (app)
Updated on Sep 8, 202510,158
Address type upgrade FAQ
Updated on Sep 8, 2025572
Getting started
A beginner's guide to identity verification
Updated on Sep 9, 20256,244
How do I link an authenticator app?
Updated on Sep 8, 202514,543
Why hasn't my deposit been credited?
Updated on Sep 2, 202513,011
Why hasn't my withdrawal arrived in the account?
Updated on Sep 8, 202518,822
Do I need to pay fees for deposit and withdrawal?
Updated on Sep 29, 20255,357
FAQ
View more