Support center
Here to help you 24/7
Top questions
Why can't I join or claim rewards from a campaign?
Updated on Sep 27, 20259,758
How do I find my deposit address and tag/memo/comment?
Updated on Sep 8, 202558,967
Address type upgrade FAQ
Updated on Sep 8, 2025589
How do I create passkeys? (app)
Updated on Sep 8, 202510,169
Why hasn't my withdrawal arrived in the account?
Updated on Sep 8, 202518,826
Getting started
A beginner's guide to identity verification
Updated on Sep 9, 20256,246
How do I link an authenticator app?
Updated on Sep 8, 202514,550
Why hasn't my deposit been credited?
Updated on Sep 2, 202513,024
Why hasn't my withdrawal arrived in the account?
Updated on Sep 8, 202518,826
Do I need to pay fees for deposit and withdrawal?
Updated on Sep 29, 20255,358
FAQ
View more