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What's demo trading and how do I use it?
You may also switch to other instruments by selecting the Trade button again Choose the order type, place your entry price in USDC (if applicable) and the amount of BTC / total USDC value you want to buy, and select Buy BTCHow do I reset the assets on demo trading? To reset the assets on demo trade to initial amount, you'll need to close all the positions and pending orders (if any). Then, go to Assets, and select Reset.How do I exit demo trading?Published on Dec 12, 2023Updated on May 22, 20261,004How do I change and reset my chart layout?
If you need to reset your trading interface, whether to troubleshoot an issue, clear customizations, or simply start fresh, you can quickly restore it to default settings without any hassle. Resetting your interface can be helpful for restoring default settings or ensuring your trading layout is optimized for your needs.Published on Nov 27, 2024Updated on Sep 10, 202518How do I reset Two-factor authentication (2FA)?
Section, select reset Select Reset to proceed You'll be prompted to download the OKX app If you don't remember password, can't login: Please follow here to reset both your password and two-factor authentication Note: For your security, withdrawals (including transfers, gifts, and P2P selling) are disabled for 24 hours after updating your phone number or email. If you have self-frozen your account, you won't be able to reset the authentication methods.Published on Sep 15, 2023Updated on May 22, 20266,285OKX AI 101
Avoid unofficial Skills: these may lead to asset loss. Only use skills reviewed by OKX.What is OKX Skills Marketplace? Skills is OKX's open marketplace for AI trading capabilities. Developers publish modular skills; users install what they need — like adding plugins to an AI assistant. Click here to enter Skills marketplace. Each Skill undergoes automated security scanning before listing: malicious content detection, prompt injection checks, and data leakage scanning.Published on May 4, 2026Updated on May 22, 20262Pay Passkey FAQ
The system will verify that the user is the owner of the Pay account using ZK-Email technology Users will need to send a reset request email from their current email that is bound to their exchange account Old Passkeys on that chain will be deleted post-reset. Users can use Pay mode functions on that chain without additional steps post-reset.8. What are the limitations for resetting a Pay Passkey? Only activated chains can be reset; unactivated chains do not need a reset.Published on Apr 28, 2025Updated on May 22, 2026191How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
It's particularly beneficial for beginners who are still gaining confidence in their trading skills or for experienced traders who want to minimize the chances of making impulsive decisions during volatile market conditions. By offering this safeguard, trade confirmations help promote disciplined and thoughtful trading habits, ultimately contributing to better long-term outcomes.Published on Nov 28, 2024Updated on Sep 10, 202512How do I change my authenticator app?
> Reset authenticator method > Select one or more authentication methods you've lost access to or want to reset. Select Confirm > Continue to complete verification using another authentication method you still have access to. Select reset authentication method on security authentication page Follow the on-screen instructions or contact customer support to reset your authenticator app.Published on Sep 11, 2023Updated on Apr 24, 20264,400How to fix common issues with DEX trading wallet passkeys?
After resetting my passkey, will I need to wait before using DEX again? No. Once reset is successful, you can use all DEX trading functions immediately.10. Is the email used for resetting tied to my cloud account? Your DEX trading wallet email must match the email linked to your Exchange account: If you reset your Exchange email, you'll need to confirm it also works for DEX. If it doesn't, follow the on-screen instructions to re-bind a new email for DEX trading.11.Published on Oct 1, 2025Updated on Jan 27, 20264,794My mobile phone isn't working, what should I do?
I want to reset my phone number You can reset your phone number completely, both in your OKX account and on the login page. To do this, follow this guide: How do I reset Two-factor authentication (2FA)?I tried everything but nothing helped If you have any questions, start with our AI chatbot: you can find it in our support center on the website or in the app. You can also contact our customer support through chatbot.Published on Aug 22, 2023Updated on May 22, 2026468What should I do if I forget my OKX wallet password?
If it isn't, go to Authentication Method, switch to Password, complete Biometric verification, then go back and select Change Password If you've forgotten your wallet password, you'll need to reset it by re-importing your seed phrase or private key.Published on Oct 28, 2022Updated on May 9, 202613,604How do I enhance my OKX app security?
Factory reset your device (if necessary): If the problem continues: Back up critical data securely to an encrypted cloud or an external device. Perform a factory reset to restore default system settings. If financial risks still exist after these steps, consider replacing the device and contacting our support immediately at urgent@okx.com.What are the things that I can do daily to secure my security?Published on Mar 21, 2025Updated on May 14, 202637OKX wallet FAQ
You can only reset your wallet password by re-importing your seed phrase or private keys. If you've forgotten your wallet password, you're unable to retrieve your assets in your wallet permanently. If you forgot your OKX account's login password, refer here for more details.2. How do I reset my wallet? You can open your OKX Wallet, and select Menu > Password > Reset wallet.Published on Aug 24, 2023Updated on May 13, 20262,955How do I change my phone number?
Note: You're not allowed to perform withdrawals or use P2P trading to sell crypto within 24 hours after you've changed your phone number You can change or reset your phone number, but you can't remove it.Published on Sep 7, 2023Updated on May 22, 202614,671How do I change my login password?
issues If you see any of the issues below, try the related solution.Operation limit reached This means the password reset was attempted too many times, you can wait for a while and try again later.Didn’t receive the SMS verification code Please check your mobile signal.Published on Aug 22, 2023Updated on May 15, 202619,689What's Leaderboard?
Grow your brand: your public profile will be made public, displaying your actual trading skill. Join the trading elite: get recognized by our community. For followers: Follow proven traders: trade based on data, not influence. Learn and improve: watch real trades and analyze actual performance. Gain real-time insights: dynamic, constantly updated rankings as your ultimate insights reference.What type of metrics are displayed on the Leaderboard that I can utilize?Published on Apr 25, 2025Updated on Jan 2, 20266